Returns
We hope you love your purchases, but if for any reason you do need to return something, send your item back within 15 days of receiving the product to the address below. Please Include your order number on the outside of the package!
Formula Z Cosmetics LLC.
ATTN: Returns
4581 Weston Rd. Suite #166
Weston, Fl 33331
Please allow 5-Â7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-Â5 business days).
We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.
ADDRESS CHANGESÂ
If for whatever reason an address needs to be changed, please reach out within 1 hour of purchase. Order cancellations or changes are not guaranteed.
